Average service price

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$ 2126
Interstate move average
57% less than market avg.
$ 1173
Local move average
17% less than market avg.
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Review summary

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100 reviews

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Paula Duvall
Nov 28, 2023
Long-distance move from Suwanee, GA to French Lick, IN

DO NOT trust! Run fast Scammers

Do NOT trust this company! They work as partners but steal your money for nothing!

They give you a quote take your license then charge your bank over $900 plus for nothing!

BEWARE prey on elderly!

They quoted me $1400.00 on phone ask for 300.00 deposit then charged my bank over $900.00 plus NEVER moved one item! Refuse to refund for work not done.

I’m so over drawn, 70 disabled with cancer, Don’t let them do this to you.

I had no reason not to trust when ask for my license- I NEVER realized what deceitful people this duo were- be very careful

RUN don’t provide your drivers license

At 70 I didn’t understand what was being done to me until they drained my bank account for nothing!

Move size: Partial Move Service cost: $300

Thumbnail photo by Paula Duvall of US Express Relocation
Adil Hossain
Mar 08, 2019
Long-distance move from Atlanta, GA to Miami Beach, FL

Long Distance Move.

I have just moved from GA to FL and I used the moving company US Express Relocation. I had a wonderful experience with this moving company. The team came timely for pick up and delivered on the day we preferred. They were very experienced, professional and well trained. The cost was reasonable even though I added more items on pick up date. I will recommend this company to my friends and family without any doubt. Thanks to the team to make my move easy and smooth.

Move size: 1 Bedroom Home Service cost: $1400

Official company response

Thank you for taking the time to share your recent moving experience ,The team at Us Express Relocation values customer satisfaction, and we are please to learn we accomplished this goal. If you are someone you know is in need of a long distance mover please do not hesitate to reach out. Sincerely, Us Express Relocation.

Bun
May 01, 2016
Long-distance move from North Carolina to Texas

Awful experience.

I had a terrible experience with US Expressrelocation AKA Social Moving Group. Everything seemed fine during the time I booked this company until it was time to move. First we agreed on 03/12/16 to 03/13/16 as the move date. I was surprised to get a call from Ben on the morning of Friday 03/11/16 telling me that their driver was soon to arrive at our apartment for the move. There was no one home since that wasn't what we had agreed upon and this was communicated to Ben. Long story short, they almost didn't move our things on the agreed date until I had to call them several times as Ben claimed that their driver couldn't return to NC though it wasn't our fault the driver stopped by on a day earlier than when we agreed on. Ben eventually found a driver to move our stuff on the evening of Sunday 03/13/16. Upon arrival of our stuff on 03/19/16, my husband's laptop had been stolen with some of our moving boxes torn, our clothes and books thrown on the floor among other things. I called Ben to report the situation of our things when they arrived and he revealed that the driver wasn't theirs and they had contracted out our moving. This we never knew about at the time of the move. Ben promised to file a claim regarding this matter. I sent him pictures as proof on 04/03/16 but never heard back from them ever since. This company has left a bitter taste in our mouths when it comes to using movers for a move. My husband and I had more headache dealing with them than we would have should we have done the move ourselves. I DEFINITELY WILL NOT BE RECOMMENDING THIS COMPANY!!
p.s. See attached pictures as proof of the damage done to our stuff.

Service cost: $1310

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Vmaj
Feb 21, 2018
Long-distance move from Charlotte, NC to Kissimmee, FL

Moving Us express company.

BEWARE
John N Ben with no last names . No proper ids from movers. Give you one quote and raising the price from $3000 to $6000.
Plus will hack your account and take more money out unauthorized. Lie and not professional and will not return calls or emails. I tried and they don't existent.
Beware
They say they return monies and don't Plus damage to property.

Move size: 2 Bedroom Home Service cost: $6666

Official company response

Hello Vmaj we are sad to hear that you had a not so great experience, however we are having a hard time locating your move in our records. If you could please give us a call or email us so that we can see what we can do to resolve the issue. (800) 518-9824.

Devin Brown
Jul 15, 2018
Long-distance move from Charlotte, NC to Austin, TX

If you want a migrane, use this company.

I relocated from Charlotte, NC to Austin, TX last week. The process started by me not wanting to spend 10K on relocating my one bedroom apartment so I went with U.S Express as the quote was around 2K. My experience, in one sentence is, “you get what you pay for.” Initially, I asked John (the owner/Administrator - no idea of last name) what I needed to do to have my stuff delivered July 5th. This was mid-June when the planning began. He said “have to pick up Friday the 29th, not 100%, but will be moving the right direction if we pick up then.” Sure, have my things picked up the 29th, they were 5 hours later of their window due to another job being a full pack not just loading. I heard nothing from the company until I was called on Monday the 2nd by a driver saying that he need to drop my stuff “tomorrow.” I replied, “that’s funny, as my date is the 5th and I do not have an apartment until that day.” He was extremely rude and I had to call Ben, the dispatch, 7-8 times to get him to explain and admit finally that he released the load early mistakenly (“trying to help me out” aka not listening to my instructions of the 5th at all) and that now I was going to be delayed because of the holiday and the fact that their “50K truck” can’t sit and wait for my “2K” load as that makes no sense for their business. Okay, so I am a less valued customer because I am a single female with fewer things rather than a large family and need to be concerned with how much money they are making not that they have my entire life in some warehouse/in Dallas on a truck getting wet. I was, at that point, told that the 5th (that I scheduled 3 weeks prior) was no longer an option and that I needed to not freak out. Both John and Ben promised me Friday the 6th between 3-7 verbally after we had a screaming match over the phone. I take full ownership that I was irate at this point as I was starting new role Monday and didn’t have my things even in the city yet. Friday, I call Ben at 4PM and get no response until at 530PM, he texts me the driver’s number. I call the driver who had a complete attitude as well and was told “I’ll be honest, I haven’t even looked at your sheet, I am in Dallas and I won’t be there today 100%.” At this point, I change my tune because I literally feared that I would never get my stuff. I was called by the driver (not the owner or dispatch) and told that unfortunately due to the large loads they had, they wouldn’t be able to drop me until Tuesday Morning between 7-9AM. I was so upset that I didn’t react and just said okay. I have to leave for work at 715 (due to Austin traffic) so I was required to have leasing open my apartment for them (who showed up at 855AM via text) and was facetimed afterwards to ensure it was all there. I was to be emailed a list that I never got, nor did I ever heard from the company regarding the fact that I for sure have one box missing, potentially more and that I have other people’s things (see photos). The customer service with this company is about 18%, John is at least respectful and will hear you out and apologize. I was explained that Ben (dispatch) is so rude because he is “so stressed and feels the customer’s pain.” Not to mention, I’ve had to throw out multiple coats, sweatshirts, my memories and purses because they were full of mold. Overall, I will say you get what you pay for, I did finally get it, most of it is here and fine but they couldn’t care less for your schedule or time or concerns so not worth calling or trying to get a response, you’ll get ignored. I would highly suggest getting a Uhaul and doing it yourself or if you can afford it, utilize a real moving company. I’ve never felt more lied to or like I was in the wrong for things that were obviously out of my control. The worst part is the contract says 501-1500 miles, drop time is 4-14 business days so there’s nothing I can do as it was technically dropped the 12th business day. Thank you for reading, just trying to save someone a few stressful weeks and conversations.

Move size: 1 Bedroom Home Service cost: $2000

Thumbnail photo by Devin Brown of US Express Relocation Second thumbnail photo by Devin Brown of US Express Relocation
Brandon Buckner
May 28, 2019
Long-distance move from Hamburg, IA to Atlanta, GA

Better than expected.

I now know that this is the busiest moving time of the year. Due to the high demand for moving this time of year, my original move date was pushed back by 2 days, but it was well worth the wait. John was responsive and reassuring throughout the process and endured all of my questions in a professional manner I would definitely use this company again.

Move size: 1 Bedroom Home Service cost: $1350

Official company response

To Brandon
Reviews like this give us motivation and help us to ensure we provide high-quality care. We are glad we could get you a good service ,
Thank you for your business!

Jitendra Pant
Jul 06, 2020
Long-distance move from Athens, GA to Ann Arbor, MI

WARNING Review on Google are misrepresented; check COMPLAINTS on FB.

**A Company run by Scammers with frauds and goons hired as Sales Agents, Drivers, and CFO**

WARNING Review on Google are misrepresented; check COMPLAINTS on Facebook

Use Us Express Relocation if

1. If you are Ok with the price increasing from $1153 to $1870 (see the attached Proof)

2. If you are Ok with Movers using a whitener to change the price right above you and them signed on papers on final price-This comes under fradualent business practise (see the attached Proof)

3. If you are OK, with them threatening you throughout your moving that they will not deliver your stuff if you try them to stick to the price they signed¬¬¬ for

4. If you are Ok with Movers delaying your delivery by 8 days (see the attached Proof)

5. If you are Ok with No one responding after continuous email/text/phone (see the attached Proof)

6. If you are Ok with Driver yelling at you; sales representative cussing at you and the owner askingyou to not call them (see the attached Proof)

7. If you are Ok with Movers lying about date and time of delivery (see the attached Proof)

8. If you are OK with Racial comments from the Driver/unloader like “People of Your ethnicity are crazy” (see the Proof)

9. If you want to take POLICE help to get your stuff unloaded as if 8 days of delay and $700 and all the racism, cuss words and ignorance of your call was not enough (see attached the attached Proof)

For curious minds who would like to know more, read the date by date detail of my experience on Facebook.

Move size: Partial Move Service cost: $1730

Thumbnail photo by Jitendra Pant of US Express Relocation Second thumbnail photo by Jitendra Pant of US Express Relocation
Fred Williams
Apr 02, 2015
Long-distance move from Georgia to Virginia

Full credit to them.

These guys were incredible!! They came to my house and greeted me very kindly. They asked me what were any specific things that I wanted them to do and then we discussed a game plan. From there they started moving and blanket wrapping all my major pieces and the wrapping was great! Really protected my things! Even when they delivered my items it was a great job. They put everything together and where I wanted to. They really did a great job and deserve all the credit in the world! For me, US express relocation is the best in moving business.

Service cost: $6100

Ed Patrick
May 23, 2015
Long-distance move from Georgia to South Carolina

Home Move from Marietta, GA to Aiken, SC.

Exceptional service. Great customer service as Ben and Jessica provided me with the on-line quote and I approved the final contract on-line. Ben called me an hour in advance of his arrival and was on time. I was able to run out and get breakfast and coffee without worrying about them arriving. I am a single dad. They began work immediately in a courteous and professional manner. The move from start to finish was completed 2-3 hours ahead of my estimate. All items were properly wrapped with no damages to my items nor the property. The price quoted was the price that I paid. Great value and service that I recommend to anyone. Thank you Ben and your team!

Service cost: $1536

Sharon
Jan 27, 2016
Long-distance move from Georgia to Colorado

Professional in every way!

US Express movers went above and beyond our expectations for our move from GA to CO in January 2016. From the first contact, to the walk through with Ben, the timeliness of the estimate and smooth coordination of the actual move, they were in constant contact and very professional.
Our move consisted of one large household separated into two. All of the items were clearly marked and the loading and unloading processes were nearly seamless.
An overall excellent experience!

Service cost: $8000

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Company Info

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US Express Relocation has not registered their account and is not actively maintaining their profile.

Their address is 2999 Pacific Dr STE A, Norcross, GA, 30071, but movers usually cover a much larger area.

Company Notes

US Express Relocation is a fully licensed and insured full service moving & storage Company. With our impeccable reputation and years of service in Atlanta GA, US Express Relocation is proud to be the full-service moving and storage company of choice for both residential and commercial clients.
We understand the stressful conditions that are inevitably experienced with every move and as such remain committed to alleviating these conditions.

Licenses & Certificates for US Express Relocation

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the US Express Relocation license numbers for the government record information:

ICC MC number: 489601
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 1246490
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

Your business? Claim profile to manage license information.

What is US Express Relocation cost for local moves?

We have calculated an approximate local moving market average price from 42 reviews of people moving within Georgia to be $1413.

From 10 local reviews for US Express Relocation, we have calculated an average moving cost of $1173 for local moves.

This could mean that US Express Relocation is cheaper with about 17% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is US Express Relocation cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For US Express Relocation, we estimate that their average long-distance moving costs will be around $2126, based on 70 long distance moving reviews.

This could mean that long-distance moving services costs of US Express Relocation for moving between states is cheaper with about 57% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed US Express Relocation. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on US Express Relocation - a professional company located in 2999 Pacific Dr STE A, Norcross, GA, 30071. Discover Norcross, Georgia moving companies.

*MoveAdvisor may not be affiliated with US Express Relocation and the estimates may be provided from other professional movers in our network.

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